ELLA

We understand that sometimes things don’t work out. Items returned within 7 days of receipt in original condition and with tags attached will be refunded to the original payment method. Refunds to all transactions will be issued to the original form of payment.

Where to make your returns?

Please send all returns to our distribution center at:

Threads International (19) Co. Ltd
C/O Trends (Thailand) L.P.
2 Phutthabucha Soi 44 Yaek 13
Phutthabucha Road
Thungkhru
Bangkok 10140
Thailand

How long does it take to receive my refund?

You will receive an email once your return is received at our distribution center and processed. Please allow up to 7 working days for your refund to appear in your bank account. If your order was placed by a credit card it will appear in your next billing statement.